New regulations are making it necessary for investment firms to capture all trade-related communications, including voice conversations. To help solve this problem, GreenKey Technologies and Red Box Recorders have announced a global partnership to create an integrated solution for embedded compliance recording within GreenKey’s trader communication platform.
GreenKey provides an interface that combines financial market telephony, cloud technology and machine learning to transform voice conversations into data. Red Box provides solutions to store, retrieve and analyze voice, IM, video, and data for policy and legal compliance, fact verification, business investigation, and quality monitoring. The company claims that the world’s top five banks and most of the leading interdealer brokers are already Red Box customers.
“Compliance officers need a way to capture all communications and interactions around a trade in order to give regulators a complete snapshot of events,” said Nader Shwayhat, CEO of GreenKey. "Integrating our data analytics capabilities with voice recording through Red Box helps us provide a complete and cost effective surveillance, record-keeping and trade reconstruction solution to our global client base."